FAQs

What’s your delivery period?

Because our furniture is custom made in our Smithfield workshop, please allow up to 20 days handling time.

How much does delivery cost?

As Australia’s largest manufacturer of quality aluminium furniture, we’re pleased to offer free delivery for all our online customers.

Where do you deliver?

We deliver Australia-wide. Across all corners of this nation, we make sure your piece arrives, safe and sound.

Do you have a returns policy?

We don’t accept returns for change of mind. However, if you experience an issue with your product, please contact the office, and we’ll work through the problem. Note any required freight will be at our cost.

How do I care for my aluminium product?

To care for your aluminium furniture, wash it down with water or detergent (washing liquid or car wash). Steer clear of using anything abrasive, like a wire brush or steel wool.

Are your products suitable for all environments?

All our pieces are purpose-designed for all environments, so rust and harsh sun aren’t an issue. Made from aluminium, all our furniture is non-corrosive and hard wearing.

Will I need to assemble this product?

The answer is, generally no. However, in some cases, a small amount of assembly may be required.

Will you carry my furniture up my stairs?

If you live in the Sydney metropolitan area – the answer is Yes. Please make a note of this request in the ‘Order Notes’ section, and we’ll send a helper with our driver. Unfortunately, this isn’t an option outside the Sydney area.

Do your products come with a warranty?

Yes. All Colonial Castings products come with a 25-year warranty.

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